WELCOME TO MIRA SALES

Your Global Dropshipping & Wholesale Supply Partner

Welcome to Mira Sales!

We are delighted to welcome you as a retail partner.

Mira Sales is a global wholesale and dropshipping supplier designed to help retailers expand their businesses through competitive wholesale pricing, an extensive product catalogue, international shipping, multiple warehouse locations and integrated Shopify technology.

Whether you operate a Shopify store, sell on eBay or are planning to expand into new marketplaces, Mira Sales provides the product sourcing and fulfilment infrastructure to support your growth.

Our business model is simple:

You concentrate on marketing, selling and growing your business. We provide access to products, wholesale supply and fulfilment support.

1. 🌍 GLOBAL SHIPPING PROGRAM – AUTOMATED SHIPPING INTEGRATION

One of the biggest advantages of partnering with Mira Sales is our Global Shipping Program.

We have designed our Shopify Collective integration to simplify international dropshipping by transferring shipping information directly from our store into your Shopify store.

How does it work?

When you import products from Mira Sales into your Shopify store through Shopify Collective, the relevant shipping information can be fetched from our integrated shipping system.

Depending on product availability, destination and carrier services, this information can include:

• Accurate shipping rates.

• Available shipping methods.

• Available carrier options.

• Estimated delivery times.

• Product shipping information.

• Order synchronisation.

• Fulfilment and tracking information.

Accurate shipping calculations

Shipping charges are calculated based on relevant factors, including:

• Actual product weight.

• Product dimensions.

• Customer delivery destination.

• Available shipping services.

• Selected carrier and delivery method.

This means you do not need to manually calculate international shipping charges for every customer order.

Your customers can see the applicable shipping options and costs at checkout when the integration is correctly configured.

IMPORTANT: Activate International Markets

To use our Global Shipping Program, retailers must activate the International market in Shopify.

Follow these instructions:

1. Log in to your Shopify Admin.

2. Navigate to Settings.

3. Select Markets.

4. Locate the International market.

5. Activate the International market.

6. Check that the relevant international countries and regions are configured correctly.

7. Ensure your shipping and Shopify Collective settings are properly configured.

<text>Important:</text> Activating International Markets is an essential part of setting up international selling. It does not automatically guarantee shipping availability to every country; your shipping configuration and available carrier services must also support the destination.

Why do we recommend this?

Our objective is to eliminate unnecessary manual shipping calculations and provide a more efficient international selling experience.

Retailers can focus on their customers and sales while our integrated shipping system helps provide the applicable shipping information.

2. 🌐 GLOBAL SHIPPING TO 208+ COUNTRIES

With Mira Sales, your business is not limited to your domestic market.

We provide international shipping support to more than 208 countries worldwide, allowing retailers to explore opportunities across international markets.

You can build your customer base across:

• 🇬🇧 United Kingdom

• 🇺🇸 United States

• 🇨🇦 Canada

• 🇦🇺 Australia

• 🇳🇿 New Zealand

• 🇪🇺 European markets

• 🌍 Middle East

• 🌏 Asian markets

• 🌍 African markets

• Other supported international destinations.

Benefits for retailers

• Expand beyond your local market.

• Reach international customers.

• Offer a wider range of products.

• Access international shipping services.

• Avoid building your own international supplier network.

Shipping availability depends on the destination, carrier restrictions, customs regulations and applicable laws.

3. 📦 ACCESS TO 70,000+ PRODUCTS

As a Mira Sales retailer, you gain access to an extensive catalogue of more than 70,000 products across multiple categories.

You can expand your store without purchasing large quantities of inventory in advance.

Our wholesale advantages

• Access to 70,000+ products.

• Competitive wholesale prices.

• Wholesale pricing even for one unit.

• No Minimum Order Quantity (MOQ).

• No bulk-order requirements.

• Extensive product categories.

• Opportunities to expand your product range.

How does this benefit your business?

You can select products that match your target audience, import eligible products into your Shopify store and offer them to your customers.

You do not need to purchase hundreds of units before starting to sell.

You can build your product catalogue gradually, test different product categories and expand according to customer demand.

No MOQ. No Bulk Order. Just Wholesale Prices for All.

4. 🇬🇧 🇺🇸 🇪🇺 MULTIPLE WAREHOUSE LOCATIONS

Mira Sales provides retailers with access to product listings from three warehouse locations:

• United Kingdom Warehouse

• United States Warehouse

• European Union Warehouse

These warehouse collections give retailers additional product sourcing and fulfilment options.

You can browse the dedicated collections directly through the following links.

🇬🇧 UK WAREHOUSE – 1–3 DAYS DELIVERY

Access our dedicated UK Warehouse collection and explore products listed for UK fulfilment.

Benefits

• Access to UK warehouse product listings.

• Advertised delivery estimates of 1–3 days for this collection.

• Additional product choices for UK customers.

• Opportunities to serve UK customers with locally stocked products.

• Expand your UK product catalogue without maintaining your own inventory.

Browse UK Warehouse Products:

https://mirasales.com/collections/uk-warehouse-1-3-days-delivery

Please check individual product listings for stock availability and delivery details. Delivery estimates are not guaranteed.

🇺🇸 USA WAREHOUSE – US STOCK AVAILABILITY

Retailers can access our dedicated USA Warehouse collection to explore products listed for fulfilment from the United States warehouse.

Benefits

• Access to USA warehouse product listings.

• Additional product choices for American customers.

• More fulfilment options for the US market.

• Opportunities to expand your American product catalogue.

• No need to independently source every product.

Browse USA Warehouse Products:

https://mirasales.com/collections/us-warehouse

Please check individual product listings for stock availability, shipping costs and estimated delivery times.

🇪🇺 EU WAREHOUSE – EUROPEAN STOCK AVAILABILITY

Our EU Warehouse collection provides retailers with access to products listed for fulfilment from our European warehouse network.

Benefits

• Access to EU warehouse product listings.

• Additional product choices for European customers.

• More fulfilment options across European markets.

• Opportunities to expand your European product catalogue.

• No need to maintain your own warehouse inventory.

Browse EU Warehouse Products:

https://mirasales.com/collections/eu-warehouse

Please check individual product listings for stock availability, shipping costs and estimated delivery times.

Why are multiple warehouse locations important?

Different customers may prefer products fulfilled from warehouses closer to their delivery destinations.

By offering UK, USA and EU warehouse listings, Mira Sales provides retailers with additional sourcing choices and opportunities to serve different geographical markets.

Our recommendation: Explore all three collections and select products that best match your customers and target markets.

5. 📍 100% TRACKED SHIPMENTS

At Mira Sales, shipment tracking is an important part of our fulfilment operation.

100% of orders shipped through Mira Sales are provided with tracking information.

We believe retailers and their customers should have visibility over their shipments.

Tracking benefits

• Tracking information for every shipped order.

• Shipment progress visibility.

• Access to available carrier tracking updates.

• Improved delivery transparency.

• Better customer communication.

• Easier monitoring of international shipments.

Retailers can use the tracking information to update their customers and help them follow their deliveries.

Important

Tracking updates depend on the carrier's scanning and reporting systems. There may occasionally be delays between physical movement and online tracking updates.

6. 🛍️ SHOP APP & AGENTIC COMMERCE

The way customers discover and purchase products is evolving.

Mira Sales encourages retailers to explore additional product distribution opportunities through the Shopify Shop ecosystem and emerging Agentic Commerce experiences.

Shopify Shop App

The Shopify Shop ecosystem provides another opportunity for product discovery and customer engagement.

Retailers should explore making their eligible imported products available through the Shop channel.

Ensure your Shopify store, product listings and sales channel settings meet Shopify's requirements.

Agentic Commerce – Prepare for AI-Powered Shopping

Agentic Commerce represents an emerging way of shopping in which AI-powered agents can help customers:

• Discover products.

• Compare product options.

• Explore prices and product information.

• Find suitable products.

• Complete purchases through supported shopping experiences.

As these experiences develop, accurate product information and eligible product listings become increasingly important.

Retailers should maintain accurate:

• Product titles.

• Product descriptions.

• Product images.

• Pricing.

• Stock information.

• Shipping information.

Our aim is to help retailers prepare for the next generation of online commerce.

Availability and product distribution depend on Shopify's supported features, channel eligibility and applicable requirements.

7. 🛒 HOW TO START SELLING ON EBAY

Want to expand your business beyond Shopify?

You can explore selling Mira Sales products through eBay.

We recommend downloading Shopify Marketplace Connect from the Shopify App Store.

This application allows retailers to connect supported marketplaces with their Shopify stores.

Step 1 – Download Marketplace Connect

Open your Shopify Admin and visit the Shopify App Store.

Search for:

Shopify Marketplace Connect

Install the application and follow the setup instructions.

Step 2 – Connect your eBay Account

Open Marketplace Connect from your Shopify Admin.

Select eBay and connect your existing eBay seller account.

Follow the authorisation instructions and grant the required permissions.

If you do not have an eBay seller account, register with eBay first.

Step 3 – Select Mira Sales Products

Choose the products you want to list on eBay.

You can start with selected products and gradually expand your catalogue.

Consider choosing products that have:

• Competitive wholesale prices.

• Sufficient selling margins.

• Good customer demand.

• Suitable shipping options.

• Appropriate stock availability.

Step 4 – Configure Your eBay Listings

Before publishing, review the following:

• Product titles.

• Product descriptions.

• Product images.

• Selling prices.

• Available stock.

• eBay categories.

• Shipping policies.

• Delivery estimates.

• Returns and customer-service settings.

Step 5 – Calculate Your Selling Price

Your eBay selling price should account for:

• Mira Sales product cost.

• Shipping charges.

• eBay selling fees.

• Payment-related fees where applicable.

• Advertising costs.

• Returns and operational expenses.

• Your desired profit.

Always calculate your actual costs before publishing a listing.

Step 6 – Publish and Start Selling

Once your products and settings are configured, publish your eligible listings to eBay.

You can then manage supported listings and marketplace operations through Shopify Marketplace Connect.

Important eBay Responsibilities

Retailers remain responsible for their eBay accounts, marketplace compliance, customer service, selling prices, listing accuracy and seller-performance requirements.

Before selling, carefully review eBay's dropshipping, product sourcing, intellectual property, shipping and fulfilment policies.

Using Marketplace Connect does not automatically make every product eligible for eBay.

8. 💰 WHOLESALE PRICING & YOUR RETAIL PROFIT

Mira Sales operates on a wholesale supply model.

Our objective is to provide retailers with competitive sourcing prices and the flexibility to build their own retail businesses.

How does it work?

1. Browse the Mira Sales product catalogue.

2. Select the products you want to sell.

3. Import eligible products into your Shopify store.

4. Configure your retail selling prices.

5. Promote your products.

6. Receive customer orders.

7. Manage fulfilment through the Shopify Collective integration.

Set your own retail pricing

Retailers are responsible for their own retail pricing strategy.

Before listing products, calculate:

• Wholesale product cost.

• Shipping charges.

• Marketplace fees.

• Payment processing costs.

• Marketing and advertising expenses.

• Applicable taxes.

• Returns and customer-service expenses.

Your selling price should cover all relevant costs and provide a suitable profit.

Remember: The wholesale price displayed on Mira Sales does not necessarily include shipping. Shipping charges are calculated separately according to the applicable checkout configuration.

9. 🚚 ORDER PROCESSING & FULFILMENT

Mira Sales aims to process orders efficiently and provide retailers with a reliable fulfilment experience.

Standard Processing Times

• Standard processing: 1–2 working days.

• Certain products: 3–5 working days or longer.

Additional processing time may be required depending on stock availability and product requirements.

Available Shipping Services

Depending on the destination and availability, shipping services may include:

• Royal Mail.

• DHL Express.

• DPD.

• Evri.

• UPS Express.

• Other available carrier services.

Delivery Estimates

Delivery times depend on:

• Delivery destination.

• Selected shipping service.

• Carrier availability.

• Customs clearance.

• Local delivery conditions.

International delivery estimates are calculated through the integrated shipping system where available.

Please communicate realistic delivery expectations to your customers.

10. 📋 BUSINESS POLICY FOR MIRA SALES COLLECTIVE RETAILERS

Before importing products and processing customer orders, all retailers should carefully read the official Mira Sales Business Policy.

The policy explains the operational conditions and responsibilities applicable to retailers joining Mira Sales through Shopify Collective.

Official Business Policy:

https://mirasales.com/pages/business-policy-for-collective-retailers

Below is an overview of the important policy areas.

A. Shipping Costs & Processing

Shipping charges are calculated at checkout.

Standard processing is generally 1–2 working days, while certain products may require 3–5 working days or longer.

All shipped orders include tracking information.

Carrier delays, customs delays, peak seasons, weather conditions and circumstances outside our direct control may affect delivery.

B. International Shipping & Customs

International shipping is subject to carrier availability, destination restrictions and applicable regulations.

Customers are responsible for applicable:

• Customs duties.

• Import taxes.

• VAT.

• Customs clearance charges.

• Other government-imposed fees.

Certain destinations may require customers to provide tax identification numbers or additional customs documentation.

Retailers should clearly inform customers that additional customs charges may apply.

C. Delivery Confirmation & Non-Delivery Claims

Official carrier tracking information is the primary delivery evidence.

If a shipment is marked as delivered but a customer claims non-receipt, official carrier evidence contradicting the delivery confirmation will normally be required for a refund or compensation claim.

Retailers should assist customers in obtaining the relevant carrier investigation or non-delivery documentation.

D. Missed Deliveries & Returned Parcels

Customers are responsible for collecting parcels or arranging redelivery within the carrier's specified timeframe.

Parcels may be returned due to:

• Non-collection.

• Delivery refusal.

• Incorrect or incomplete addresses.

• Failure to pay applicable customs charges.

• Failure to provide required customs information.

If a parcel is returned, the product amount may be refunded after receipt and warehouse inspection. Original shipping charges are not refundable.

E. Returns & Refunds

For damaged or defective products, clear photographic or video evidence is required.

Approved returns must follow the designated return procedure.

Return Portal:

https://www.mirasales.com/apps/yanet-return

Once the returned product is received and inspected, Mira Sales may offer a refund or replacement, subject to the applicable policy and stock availability.

For change-of-mind returns:

• The product must be returned to the designated China warehouse.

• Original shipping charges are not refundable.

• Return shipping costs are the customer's responsibility unless otherwise agreed.

Return requests should normally be submitted within 14 days of delivery.

F. Product Warranty

Mira Sales does not independently provide a product warranty unless one is expressly stated on the product page or provided by the manufacturer or brand.

Where a manufacturer warranty applies, its own conditions govern the warranty process.

G. Payments

Payments are processed automatically through Shopify Collective according to the retailer's payment settings.

Retailers must ensure:

• Shopify Collective payment settings are correctly configured.

• Their payment method remains valid.

• Required payment authorisations are completed.

• Sufficient funds are available where applicable.

Retailers are responsible for payment issues arising from their own account or payment configuration.

H. Stock Availability & Order Cancellations

Product stock availability may occasionally change before an order is processed.

If a product becomes unavailable, Mira Sales may offer an alternative product or refund the unavailable product.

Once an order has been shipped, it cannot normally be cancelled through the standard cancellation process.

I. Retailer Communication & Support

Official retailer communication must be conducted through email for proper documentation and dispute resolution.

For order-related support and operational enquiries:

support@mirasales.com

Requests are logged and reviewed by our Resolutions Team.

The standard resolution timeframe is approximately 2–7 working days. Certain investigations may require additional time.

J. Copyright & Intellectual Property

Retailers are responsible for ensuring that product images, videos, descriptions and promotional materials used on their websites and sales channels comply with applicable copyright, trademark and intellectual property requirements.

Retailers must also follow the applicable marketplace rules and regulations.

K. Retailer Conduct & Confidentiality

Retailers must treat Mira Sales supplier information, pricing, sourcing arrangements, operational processes, communications and commercial information as confidential.

Mira Sales reserves the right to suspend or terminate retailer relationships in cases involving dishonesty, fraud, misconduct, misuse of systems or repeated policy violations.

L. High-Risk & Fraudulent Orders

Retailers are responsible for reviewing customer orders before requesting fulfilment.

Orders identified as high risk, fraudulent or potentially fraudulent should be carefully reviewed before processing.

Retailers may be responsible for financial losses arising from their decision to fulfil high-risk orders.

M. Low-Value Claims – Important

The official Business Policy specifies a minimum product value of £10, excluding shipping, for standard claims.

Products below £10 are generally not eligible for claims, refunds, replacements or compensation.

An exception applies when a product below £10 arrives damaged and sufficient photographic or video evidence is supplied.

Retailers should consider this policy when selecting products for their stores.

PLEASE READ THE COMPLETE BUSINESS POLICY

This overview is provided for retailer guidance and does not replace the official policy.

The published Business Policy, including its conditions, exceptions and applicable updates, governs the retailer relationship.

Official link:

https://mirasales.com/pages/business-policy-for-collective-retailers

11. 🚀 WHY PARTNER WITH MIRA SALES?

Here is a quick overview of the advantages of joining our retailer network.

Retailer Benefit	Mira Sales Advantage
Product catalogue	70,000+ products
International reach	208+ countries advertised
Wholesale pricing	Even for single units
Minimum order	No MOQ
Bulk purchasing	Not required
UK warehouse	Dedicated UK collection
USA warehouse	Dedicated USA collection
EU warehouse	Dedicated EU collection
Order tracking	100% tracked shipments
Shipping integration	Automated shipping data
Shopify	Shopify Collective integration
eBay	Marketplace Connect integration
Shop App	Eligible product distribution
Agentic Commerce	Emerging AI shopping opportunities

12. 🤝 LET'S GROW YOUR BUSINESS TOGETHER

At Mira Sales, we believe successful retailers need more than just access to products.

They need a wholesale supply partner that can help them expand their catalogue, reach new customers, access international shipping and simplify fulfilment.

Our goal is to help you build and grow your business without the traditional challenges of purchasing and maintaining large amounts of inventory.

Whether you are starting a new Shopify store, expanding your existing business or selling across multiple marketplaces, Mira Sales is here to support your growth.

YOUR NEXT STEPS

1. Import products from the Mira Sales catalogue.

2. Activate International Markets in Shopify.

3. Check that your Global Shipping Program is correctly configured.

4. Explore our UK, USA and EU warehouse collections.

5. Configure your retail prices and shipping settings.

6. Explore Shopify Shop and Agentic Commerce opportunities.

7. Connect your eBay account through Marketplace Connect if you wish to sell on eBay.

8. Read and understand our official Business Policy.

9. Start promoting your products and growing your business.

MIRA SALES

Wholesale Prices. Global Shipping. Unlimited Opportunities.

70,000+ Products | 208+ Countries | 3 Warehouse Collections | 100% Tracked Shipments

Your Business. Your Customers. Our Global Supply Network.

Website: https://mirasales.com

Retailer Support: support@mirasales.com

Business Policy: https://mirasales.com/pages/business-policy-for-collective-retailers

UK Warehouse: https://mirasales.com/collections/uk-warehouse-1-3-days-delivery

USA Warehouse: https://mirasales.com/collections/us-warehouse

EU Warehouse: https://mirasales.com/collections/eu-warehouse

Thank you for partnering with Mira Sales. We look forward to growing together!