Our warehouse, suppliers and logistics partners will observe the
following public holidays in September and October 2026:
During these public holidays, many factories, warehouses and logistics
providers will be closed or operating with limited staffing and reduced
processing capacity. This may affect order processing, stock handling,
dispatch schedules and carrier collections.
Orders requiring warehouse or supplier processing during the holiday
period may therefore experience delays.
Normal dispatch processing is expected to resume from
8 October 2026, subject to warehouse operations, order volumes,
carrier availability and any post-holiday backlog.
Holiday Processing Information
Our customer service team will remain available throughout the holiday
period and will continue to respond to enquiries and provide assistance.
However, response times may be slightly longer than usual while our
partners are operating on reduced schedules.
Any orders affected by the holiday schedule will be processed as soon
as normal operations resume. Tracking information will be updated once
the order has been dispatched and accepted by the relevant carrier.
We appreciate your patience and understanding during this period and
thank you for your continued support.
