Our Business Identity & Customer Commitment

We are committed to maintaining full transparency in our business practices to ensure a seamless and trustworthy shopping experience for all our customers. Below, we outline key aspects of our operations and policies:

Business Model

• Shipping Origin: All products are shipped directly from our warehouse in china. We shall keep upto date at every level from processing until successfully delivered. At checkout we have displayed several most accurate shipping option suggesting clear and accurate shipping details.  We have a reliable supplier and a clear plan for handling customer service and returns. In case of returns customer will be required to return the item to China. 
  
• Order Tracking: Every shipment (100% of orders) comes with full tracking to keep you updated on the progress of your delivery.

Returns & Customer Support

• Returns Policy: We offer an easy and hassle-free returns process.
• Customer Assurance: Our team is dedicated to going the extra mile to provide exceptional support to our valued customers. Your satisfaction is our priority.

• Return Costs

  • If the return is due to a fault, damage, or incorrect item, we will cover the return postage costs.
  • For all other returns, the cost of return postage will be buyers responsibility.

Product Assurance

We take great care in ensuring that all our products meet quality standards and are packaged securely for safe delivery.

Pricing & Shipping Details

• Product Prices: All prices displayed are exclusive of shipping costs.
• Shipping Costs:
  • Weight & Dimensions: Shipping costs are calculated based on the actual weight (kg) and dimensions of the order.
  • Destination: The shipping cost will be determined based on your country during the checkout process.

We look forward to serving you and ensuring a delightful shopping experience!